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It offers the necessary tools to control all the aspects associated with excursions.
It covers all the operational stages for excursion management, from the composition and contracting of the services that compose it, to the administrative processes, including complete analysis of associated costs and profitability.
Manage in an agile and intuitive way, excursions and tours
Creation of products. Based on the combination of different services, including the transport associated with the excursion, if this includes it.
Ticket-only management. For tickets sales (tickets, etc.), as well as tours operated by other suppliers.
Sales channels. TTOO in origin (through backoffice, XML and web). Sale at destination, by checkbooks or sales terminals associated with sellers.
Sales management. • Sales management.
Operative.Easy and very visual management of the aspects related to the operation: allocation of suppliers and costs. Notifications and listings to customers and suppliers.
Control of excursions commercialization, with an efficient operation
Zones and pick-up points management
The system has a fully configurable management of all elements to build any geographic organization.
- Fully configurable zone structure.
- Pick-up points and times for pre-booked passengers.
- Multi-language observations for collection points.
Tour composition
Excursions with DOMEIncoming are fully configurable.
- Creation of excursions based on the combination of different services: transportation, guides, tickets, lunches, etc.
- Composition of standard services based on the TTOO or the nationality of the tourist.
- Excursions with DOMEIncoming are fully configurable
Classification of excursions
DomeIncoming allows excursions classification and tagging to facilitates its distribution and commercialization.
- Own. Directly managed.
- External. Contracted to an external supplier.
- Depending on the nature of the activity: land, air, etc.
- Excursions can be defined according to the target group (family, adults, youth, etc.).
- You can also define characteristics: cultural, nocturnal with disco, lunch included.
Tour planning
DOMEIncoming supports operational excursions. Facilitate to the person in charge the following tasks:
- Allocation of the providers of the excursion services.
- Assignment of transport. Distribution of the passengers in buses based on different criteria.
- Bus driver and guide assignment (if applicable).
- Route planning and collection times.
- Send requests and vouchers to suppliers.
Sale at destination. Sales, tickets and settlement management
The vendors (own staff, hotel receptionists, etc.), as a sales channel, have a special management within the system.
- Hotels and areas with which they can work.
- Assignment of checkbooks and sales terminals. Control of ticket stock.
- Balance and control of settlements.
- Management of settlements and payment of commissions..
Contract management
Management of the costs of the services that make up a trip, either own or agreed with external suppliers.
- Assignment of multiple providers for the same service, with the possibility of selecting the provider during the operation of the tour.
- Management of cancellation expenses.
- Control and audit of changes associated with the updates of existing tariffs with suppliers.
Sale at destination. Sales, ticket and settlement management
Management of commissions of the excursions in an agile and simple way. It allows the definition of commissions by:
- Client, passenger nationality, type of passenger (adult, child, infant).
- Sales channel: Web, XML, e-mail, etc.
- Tour Currency.
- Dates in which the excursion takes place.
- Type of excursion.
- Fees, whether is a percentage or an amount. Applicable depending on passenger type.
Closing, profitability, administrative processes
DOMEIncoming give support to the operations that take place after the execution of the tour. These include the management of the following processes.
- Post-operative passenger adjustments: no-show and go-show management.
- Allocation of extraordinary costs to an operation (breakdowns, service changes, etc.).
- Closing the operation, once all parameters have been set.
- Control of profitability.
- Adjustments of costs when the supplier invoice is received (conformation).