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DOMEIncoming has a hotel management module with more than 12 years of evolution.
It allows receptive agencies to have full control of rates, sales rules and distribution.
Centralize in a single solution the management of the hotel products
Supplier rates. Support for any hotel rate: RAC, net, multitariff, non-refundable, quota, free sale, etc. rates.
Rates management. Rates sheets management and sales policies for a dynamic definition of prices.
Sales channels. Full distribution for accommodation products: backoffice, fabric, XML, OTAs, beds of beds.
Acquire product from suppliers via XML. Multiple connection possibilities to collect and distribute the product with suppliers.
Destinations. Operational management of destinations by office. Support for multiple offices.
Reports and Profitability. Profitability control of operations through reports.
Streamline all your sales processes with better management
Recruitment
DOMEIncoming supports any type of accommodation contract for hotel providers.
- Multirates.
- Rate management. Net, RAC (PVP) and mixed.
- Agile offer management. 7 × 6, early booking, PCxMP, etc.
- Supplements and discounts linked to multiple conditions.
- Total control of the capacities of the rooms.
- Automated cancellation fees.
- Restriction by markets, customers and distribution channels.
- Audit of changes and modifications.
- Contract printing for signature.
Sales channels. Reservations
DOMEIncoming has enabled several sales channels for the query of availability and processing of reservations.
- Traditional channels (offline). The system includes a complete booking and callcenter module to attend the requests of the clients.
- Web. Through an intuitive and attractive website, customers (tour operators, agencies, etc.) can make their reservations.
- XML. Customers will be able to integrate with DOMEIncoming through a simple interface.
- Access to clients (bed banks, OTAs, etc.) that already have connection with the interface of DOMEIncoming, to optimize costs.
- Tools for the management of contributions, prior to the confirmation of reservations by the customers.
Sales rules and policies
Powerful configurator of business rules to define what product to offer and in what conditions and prices.
- Mark-ups differentiated by many criteria: customer, nationality, sales channel, dates, type of price, etc.
- Setting the sales price per customer: net, public prices, RAC rate, mixed prices, recommended retail price.
- Selection of XML providers for the distribution of your product and configuration of sales policies.
- Blackouts, special dates, closures for events and fairs.
Management of quotas
Agile and complete management of the quotas contracted with the different suppliers, and their distribution among the clients.
- Types of price to be applied in the results offered to customers: net, PVPs, mandatory, recommended PVPs, etc.
- Definition of margins establishing several criteria: dates of sale, stay, destination, hotel, customer, etc.
- Configuration of access to external suppliers, according to criteria: dates of sale, stay, destination, hotel, customer, markets, etc. Possibility to define several rules.
- Closing sales by channel and customers.
Operational and administrative back-up processes
Centralized management of all tasks related to the sale of hotel products, whether operational or administrative.
- Automation of communication with customers and suppliers.
- Management lists: occupancy of hotels, rooming list, etc.
- Claim to providers of unconfirmed reservations.
- Invoicing, processing and claiming collections to customers.
- Receipt of invoices, processing and payment to suppliers.
- Administrative closure and record profitability control taking into account multiple criteria.
B2B Suppliers. Hotel Extranet
The system includes a web of access to providers of the hosting product, so that they can autonomously carry out a multitude of operations.
- Completely online and in sync with the reservation system.
- Visual and agile management (through calendars) of rates, quotas, sales closures and blackouts.
- Comprehensive management of rates, offers, etc.
- Management of reservations of the provider: download of listings, confirmation of reservations that are on request or rejection if confirmation is not possible.